3.1 - Where to report
Captains and co-captains are the only players able to interact with
the matches' reporting actions. They will find the chat section with
the opponent team and the reporting and no-show buttons. They can
find the matches through the
Dashboard after clicking 'View Details' on
the desired one.
Remember that players need to be logged in their EGL accounts to see
all the actionable buttons.
3.2 - Reporting results. Disputes and No-Shows
Captains and co-captains should only report a result when the whole
match is finished. That means if, for example, a match is a best of
3 (BO3) maps there's no need to report every single map played, only
the final result (i.e: 2-1.). An evidence should be attached to the
reported result to ensure fast action from the administration team.
Please read section 3.4 below for our Evidence Policy.
If an evidence is not attached, the result will be automatically
processed after 10 minutes. This is the time that the opponent team
has to dispute the result in case the original one is wrong.
Both teams should report their result to ensure the best tournament
experience for all participating teams, even in the case of a loss.
3.2.1 - Disputes and No-Shows
If a team reports a score that is wrong, the opponent team will have
a 10-minute window to dispute the match by introducing the correct
result, ideally with evidece attached.
If after 10 minutes of the start of the round a team is not showing
signs of being present, the opponent team may ask for a no-show
using the correct button in the Match page. The missing team has 5
minutes to dispute this situation and prove that they are ready to
play. If after that time a dispute is not set in place, the missing
team will be forfeited from the match.
3.3 - Forfeits
Reasons to ask for a forfeit for the opponent teams include but are
not limited to the following situations:
Leaving or ending a match prior to it's completion and then
failing to provide valid proof of the accusation against the
Deliberately hosting a match with the incorrect match settings.
Delaying a match by more than five (5) minutes in between maps.
Exploiting and making use of known bugs withing the game.
Providing fake evidence in order to win a match.
3.3.1 - Cheating
We have a zero tolerance policy for cheating. Players caught
cheating, glitching or abusing in-game mechanics in any way will be
permanently banned from the EGL site and all future competitions.
3.3.2 - Abusive behaviour
Abusive behaviour towards staff members or other players will not be
tolerated. The individual user and/or team violating this rule will
be subject to a site-wide ban.
3.4 - Evidence policy
When asked to provide evidence, all video and photographic evidence
must clearly show the match score, time, players in the lobby and,
if necessary, evidence of the rule violation of the opposing player
Evidence that does not meet the above criteria or will not be
considered. Evidence that has been faked or tampered with in any way
will not be accepted as valid. Anyone found to be providing fake
proof will be permanently banned from competing on the website ever
Using the reporting system of the site is the best way to upload any
media for admins to view. If this is not possible, third party
websites such as YouTube for video and Imgur for images can be used.