[GLOBAL] Ramboo Mix Cup | 5vs5 Overview

To register to any EGL tournament, you and your team only need a free account. After creating an account, create a team, invite your teammates and navigate to your desired tournament and click 'Join tournament'. You and your team need a valid in-game ID to join the tournament.
Please review our How-to video on how to register for tournaments:

Once logged in, you can create a team by clicking on your User Avatar at the top right of the EGL website and then selecting 'Create Team' from the drop down menu. You can invite members to your team by clicking on your avatar on the top right, selecting which team you wish to manage and then clicking on the 'Members' tab.
The search form will autocomplete on the players' username. Check our how-to video for all the steps:

Rosters can only be updated before the start of a tournament. The captain (or co-captains) can invite new players an remove existing ones but in order for it to get actioned on the website, teams need to leave the competition and join again.
The same happens for IDs, they can only be updated before the tournament starts and they will only be shown correclty on the website if teams re-register to the tournament.

Check-in is the tool we have to only put teams that are actually available to play into our brackets, reducing the number of no-shows significally within a tournament.
When signing-up, please review the check-in time on the tournament overview page and come back at that time to perform it by simply clicking again the same button you used to register.
Only captains and co-captains can perform this step.

Only teams that checked-in correctly will appear in the bracket.
Please note that teams that register while check-in is active will already be checked-in automatically.

Matches can be seen both in the Bracket and in the Fixtures & Results pages of the tournament. Nevertheless, we recommend to visit your Dashboard to also find the reporting buttons and the comment section.

You can try to add or invite your opponents in-game if the game allows it, but we strongly recommend to chat with them beforehand as it will also be proof of contact and will help in case any disputes come up.
To see the comment section, go to your Dashboard and then click 'View Details' on your desired match. At the bottom of the page you will find the comment section that can also be visited by tournament administrators. Remember that to see new comments, you will need to refresh the page.

You can report the result of your match by going to your Dashboard (double-sword icon on the top right corner of the site) and then click 'View Details'. There you'll find the score reporting buttons, the no-show report button and also the access to creating a ticket.
Only captais and co-captains can report a score.

The one and only way to get support for a match in the tournament is using the match tickets. To report a ticket, navigate once again to your Dashboard (double-sword icon on the top right corner of the site) and then click 'View Details'. There you'll find the 'Create ticket' button, alongside the rest of the reporting buttons.

The website indicates TBC/TBD as your opponent when you are waiting for an opponent that's on the previous round. Please wait patiently and keep an eye on your notifications and in your Dashboard.

If your opponent has reported the incorrect score for your match, please select the 'Dispute' button found in your match. You can navigate to your match by going to your Dashboard (double-sword icon on the top right corner of the site) and then click 'View Details'.

You will be given the option to provide further details before the match is placed into dispute. Please provide as much information as possible and include any evidence if you have any.

If a tournament has prizing it will be listed on the tournament overview page, as well as on the tournament card.
Upon completion of the tournament cash prize winners will be contacted via email to arrange payment.