FIFA 20: Ultimate Team Cup Rules

Minimum & Maximum Players

When registering for a tournament, players must select the minimum number of players required to compete in that tournament, indicated on the tournament sign up module. Players will not be able to select more than the maximum number of players indicated on the tournament sign up module.

Player IDs

For this tournament, players must register their Xbox Live Gamertag to their EGL Game & Social Accounts section on their EGL profile. All Player IDs on a players roster must be 100% valid and accurate. Spelling, spaces and characters must be exact, but do not need to be case sensitive.

If your username is found to be incorrect or you have input an email address instead of your Xbox Live Gamertag then you will be disqualified as this is strictly NOT allowed.

Substitutes

Players are not permitted to use a substitute at any during the tournament. A substitute is defined as someone who is not listed on the Match Fixture page (this has nothing to do with substitutes within the game: FIFA 21).

Roster Lock

Player IDs are stored when you enter a tournament, meaning that any changes made to a player's ID after they sign up for a tournament will not be updated on the roster. To avoid this change your username before signing up for a tournament or leave the tournament, change your game ID so that it is correct and then re-join the tournament.

Player Eligibility

Only players listed on the Match Fixture page are eligible to play in tournament matches. It is both players responsibility to verify the eligibility of all players playing in the match. If a player uses an ineligible player in a match they will forfeit the match the ineligible player participated in. Proof must be shown to support any claims of an ineligible player playing in a match.

If the opposing player is not the player listed on the roster, you must tell the opposing player to play on the account specified on the roster. You must have given the player the required fifteen (15) minutes from match start time to resolve this. If the player does not resolve this issue, please report the scores in your favour and provide proof of the ineligible player in the game lobby.

Game Rules

Best of 1

All matches are Best of 1 and are decided after one game.

Server Issues

In the event of server issues arising, tournaments may be postponed or cancelled depending on the severity of the issue.

If the tournament is cancelled it will be announced on the EGL_Europe twitter page and EGL - Global Discord channel. The tournament title will also be adjusted to reflect this outcome.

Match Delay

Matches must be played in their entirety. Maximum permitted time to delay a match is fifteen (15) minutes.

Failure to complete a match or report the scores within 35 minutes of receiving the match fixtures will result in disqualification for both players due to inactivity.

Players may not delay the match for more than fifteen (15) minutes between each round. If a player delays the start for longer than fifteen (15) minutes, the other player should report the scores in their favour and provide proof of the delay occurring.

The player that did not delay must provide video proof showing that this fifteen (15) minute delay did occur.

Pauses

Players are allowed to pause for tactical, substitution or game related reasons. Pauses should only be for valid reasons and players may be punished for abusing this feature.

Player Disconnections

If a player disconnects from the match, then the match is to be remade and the match scores and time of disconnection must be replicated, the match must resume as normal once the time of disconnection has been reached in the remade game.

If both players disagree on the scores or when the time of disconnection took place and then video or photographic evidence must be submitted by the player that disconnected.

Forfeits

In order for a player to forfeit, the opposing player must leave or end the match immediately after they have captured proof of their accusation. Players will not be forfeited if the opposing player does not leave the game and the match is completed.

Players will forfeit a map for the following reasons:

• Abusing the pause feature.
• Leaving or ending a match prior to it's completion and then failing to provide valid proof of the accusation against the opposing player.
• Hosting a match with the incorrect Match Settings shown above.
• Delaying a match by more than fifteen (15) minutes since receiving the match fixtures for that round.

Match Result

Both players are responsible for reporting the result of a match. This can be done by clicking on the match fixture link found on the Match Fixture page.

Tournament brackets will be updated automatically once both players have reported the match.

In the instance that only one player reports the match result, the result will automatically be confirmed after ten (10) minutes. Please do not contact support in this time as you will cancel the timer.

Disputed Result

In the instance that both players report conflicting results, the match will be placed into dispute and will be handled by a member of staff.

Evidence

In the event of a dispute, the player that has disputed will be asked to provide proof of their accusation. Please see the Evidence Policy section below to find out what evidence is required.

If the disputing player is unable to provide valid evidence for the reason that they disputed, then they will be removed from the tournament and will also receive a suspension due to disputing without valid reason/proof.

No Shows

A player has fifteen (15) minutes to show up and be ready to start the match. Failure to do so will result in a forfeit.

To report a no-show, please click on the 'Opponent No Show' button on the Match Fixture page.

No Show Proof

If you have reported a no-show and the opposing player has disputed, you must provide video evidence that you have invited them to play prior to the fifteen (15) minute no-show deadline. Failure to do will result in the no-show claim being voided and both teams being made to play the round.

User Conversations

All conversations between users are not considered evidence. This includes, but is not limited to:

Evidence Requirements

When asked to provide evidence for the outcome of a match, all video and photographic evidence must clearly show the match score, time, players in the lobby and, if necessary, evidence of the rule violation of the opposing player.

Evidence that does not meet the above criteria will not be considered.

Uploading Evidence

All video evidence should be uploaded to an external website such as YouTube. Photographic evidence should be uploaded to an external website such as Imgur, Prnt.sc, Photobucket or Imageshack. The URL link to the individual evidence must be sent to an admin, along with a brief description of what the evidence shows.

Evidence that has been faked or tampered with in any way will not be accepted as valid. Anyone found to be providing fake proof will be permanently banned from competing on the website.

Support

If you have a problem with your match, please click on the 'Contact Support' button found on the Match Fixture page. You can view and respond to all of your support tickets here.

Abusive Behaviour

Abusive behaviour towards staff members that are called into a match dispute will not be tolerated. The individual user and/or team violating this rule will be subject to a site-wide ban.