Trip Cap Cup Rules

Minimum & Maximum Players

When registering for a tournament, team captains must select the minimum number of players required to compete in that tournament, indicated on the tournament sign up module. Team captains will not be able to select more than the maximum number of players indicated on the tournament sign up module.

Player IDs

For this tournament, players must register their Xbox Live Gamertag to their EGL Game & Social Accounts section on their EGL profile. All Player IDs on a team’s roster must be 100% valid and accurate. Spelling, spaces and characters must be exact, but do not need to be case sensitive.

If your username is found to be incorrect or you have input an email address instead of your Xbox Live Gamertag then your team will be disqualified as this is strictly NOT allowed.

Substitutes

Teams are not permitted to use a substitute at any point in a match. A substitute is defined as someone who is not listed on the Match Fixture page.

Roster Lock

Player IDs are stored when you enter a tournament, meaning that any changes made to a player's ID after they sign up for a tournament will not be updated on the roster. To avoid this change your username before signing up for a tournament or leave the tournament, change your game ID so that it is correct and then rejoin the tournament.

Player Eligibility

Only players listed on the Match Fixture page are eligible to play in tournament matches. It is both team's responsibility to verify the eligibility of all players playing in the match. If a team uses an ineligible player in a match they will forfeit the match the ineligible player participated in. Proof must be shown to support any claims of an ineligible player playing in a match.

If the opposing team has an ineligible player present, you must tell the opposing team to replace that player with an eligible player. You must have given the team the required fifteen (15) minutes from match start time to substitute their ineligible player(s). If the team does not substitute their ineligible player, please report the scores in your team's favour and provide proof of the ineligible player in the game lobby.

Escalation

Escalation Options

Starting Loadout

Lobby Browser Visibility

Server Issues

In the event of server issues arising, tournaments may be postponed or cancelled depending on the severity of the issue.

If the tournament is cancelled it will be announced on the EGL_Europe twitter page and EGL - Global Discord channel. The tournament title will also be adjusted to reflect this outcome.

Incorrect Match Settings

It is the hosting team’s responsibility to ensure that the match settings are as outlined above in the Match Settings. If you notice that the host has the incorrect match settings, please record video proof of what is wrong, ensuring that the scores, time, incorrect rules and/or the players in the lobby are clearly visible (depending on the accusation) and then immediately report this to the admin.

In the instance that the hosting team have the correct match settings and you leave the game before it is completed, the team that did not leave will receive the win for that match.

Forfeits

In order for a team to forfeit, the opposing team must leave the match as soon as they have gathered evidence of the opposing team violating the tournament rules.

Teams will forfeit a round for the following reasons:

• Leaving a match prior to it's completion and then failing to provide valid proof of the accusation against the opposing team.
• Hosting a match with the incorrect Match Settings shown above.
• Delaying a match by more than fifteen (15) minutes since receiving the match fixtures for that round.

Player Disconnections

If a player disconnects during the initial launch of a map, the map will be restarted from scratch. The initial launch is defined as the time before ANY rounds are scored by either team within the current map.

If a player disconnects after a round has been won by either team, the team with disconnection issues need to re-invite the player that disconnected and continue to play as normal.

If both teams disagree over when the player disconnection took place, video proof must be provided that shows the scores and time at which the disconnection took place, as well as the players in the lobby.

Match Delay

Matches must be played in their entirety unless both teams agree to delay the match. Maximum permitted time to delay a match is fifteen (15) minutes.

Failure to complete a match or report the scores within one (1) hour of receiving the match fixtures will result in disqualification for both teams due to inactivity.

Teams may not delay the match for more than fifteen (15) minutes between each round. If a team delays the start for longer than fifteen (15) minutes, the other team should report the scores in their favour and provide proof of the delay occurring.

The team that did not delay must provide video proof showing that this fifteen (15) minute delay did occur.

Match Result

Both teams are responsible for reporting the result of a match. This can be done by clicking on the match fixture link found on the Match Fixture page.

Tournament brackets will be updated automatically once both teams have reported the match.

In the instance that only one team reports the match result, the result will automatically be confirmed after ten (10) minutes. Please do not contact support in this time as you will cancel the timer.

Disputed Result

In the instance that both teams report conflicting results, the match will be placed into dispute and will be handled by a member of staff.

Evidence

In the event of a dispute, the team that has disputed will be asked to provide proof of their accusation. Please see the Evidence Policy section below to find out what evidence is required.

If the disputing team is unable to provide valid evidence for the reason that they disputed, then their team will be removed from the tournament and will also receive a suspension due to disputing without valid reason/proof.

No Shows

A team has fifteen (15) minutes to show up and be ready to start the match. Failure to do so will result in a forfeit.

To report a no-show, please click on the 'Opponent No Show' button on the Match Fixture page.

No Show Proof

If you have reported a no-show and the opposing team has disputed, you must provide video evidence that you have invited all members of the opposing team to play prior to the fifteen (15) minute no-show deadline. Failure to do will result in the no-show claim being voided and both teams being made to play the round.

User Conversations

All conversations between users are not considered evidence. This includes, but is not limited to:

Evidence Requirements

When asked to provide evidence for the outcome of a match, all video and photographic evidence must clearly show the match score, time, players in the lobby and, if necessary, evidence of the rule violation of the opposing player.

Evidence that does not meet the above criteria will not be considered.

Uploading Evidence

All video evidence should be uploaded to an external website such as YouTube. Photographic evidence should be uploaded to an external website such as Imgur, Prnt.sc, Photobucket, Twitter or Imageshack. The URL link to the individual evidence must be sent to an admin, along with a brief description of what the evidence shows.

Evidence that has been faked or tampered with in any way will not be accepted as valid. Anyone found to be providing fake proof will be permanently banned from competing on the website.

Support

If you have a problem with your match, please click on the 'Contact Support' button found on the Match Fixture page. You can view and respond to all of your support tickets here.

Abusive Behaviour

Abusive behaviour towards staff members that are called into a match dispute will not be tolerated. The individual user and/or team violating this rule will be subject to a site-wide ban.